undefinedCristian Grajner de Sa

The Loan Scheme, an educational charity founded in 1932 (No. 313755), has a collection of over 800 high quality musical instruments, mainly strings, which are made available to talented young musicians (currently aged 7-25) throughout the UK. The Scheme operates from recently completed bespoke premises on the Benslow Music site in Hitchin, Herts.

Job title: Head of Benslow Music Instrument Loan Scheme (BMILS, the Scheme)

Reporting to: Chief Executive, Benslow Music Trust (BMT, BM), thence Governors of BMILS and Trustees of BMT  

Key relationships: 

Internal: Heads of Music, Marketing, Development, Finance; Music team colleagues including Luthier and Scheme Assistant; Finance team

External: borrowers, parents/guardians, owners, donors, teachers, music hubs, other arts organisations

Salary: £30,000 per annum, five days out of seven per week

Job Description        

A significant role at Benslow Music to strengthen the Trust’s music offer to young people and so to support the future of music making in the UK, responsible for:

The smooth operation of the Scheme including successful client relations

Planning and strategic development

BMILS staff management and supervision

Budget management

Promotion of the Scheme in synergy with BM management colleagues

Principal Duties

Match borrowers with appropriate instruments (and vice versa)

Work closely with colleagues across the Trust to devise strategy for and facilitate the promotion, development and expansion of the Scheme

Develop relations with former borrowers to encourage on-going connection with BM 

Report regularly to CEO, Governors and Trustees

Client relations

Arrange appointments, achieve successful outcomes for borrowers and their teachers, maintaining close contact with borrowers for the duration of their loans, notifying owners where appropriate, ensuring safe return of instruments at the end of the loan period

Enable maximum accessibility to the Scheme

Manage and supervise all aspects of instrument applications, loans and returns

Ensure that accurate, up to date, records are kept; review agreement forms and Terms and Conditions, instigating modifications where necessary

Instruments and Insurance

Ensure that systems are in place to assure the safety, security and maintenance of all instruments, whether on loan, in transit or in stock 

Agree necessary repairs with Luthier, specialist restorers and owners

Oversee selection of stock for auction/sale, agree terms for sale and/or purchase, also the acquisition of new stock from potential lenders

Negotiate and maintain appropriate insurance cover, obtain valuations as required and manage claims; manage Borrowers’ cover, advise on claims

Oversee photographing of instruments and the recording and storage of data for insurance purposes

Ensure availability of clear management information for colleagues Governors and Trustees


Through membership of the BM Management team, support the work of and contribute to the development of BM as a whole

Liaise with colleagues to pursue fundraising opportunities, representing BM and the Scheme to potential funders and at events related to the promotion of the Scheme

Work with finance colleagues and CEO to agree budgets, financial and operating objectives for the Scheme, and contribute to statutory reporting requirements

Other such duties as may from time to time be required by CEO, BMILS Governors or BMT Trustees

A full-time post, working 35hrs flexibly over the week to suit the needs of the business, to include some evening and weekend work

Requisite Skills

Knowledge and understanding of music, musical instruments (particularly strings) and of performance

Keen interest in and understanding of young people and their journey through music education and beyond

The confidence to interact with others from a range of backgrounds and ages

Ability to lead a team effectively

Positive work ethic, initiative and genuine enthusiasm for providing excellent customer service

Networking skills and the ability to establish effective contacts in the music and education sectors

Experience and knowledge of IT systems and databases

The right to live and work in the UK

Applications with CV and a full covering letter outlining motivation for the application should be sent to Peter Hewitt, Chief Executive BMT (peter@benslowmusic.org) no later than 5pm on Monday 25 January 2021. Interviews will be held during the week of 1 February 2021.