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Job Title: Music Administrator

Department: Registry

Reporting to: Head of Music

Salary: £19,500 per annum (full-time, 35 hours a week)

Contract: Permanent



To assist the Head of Music in administering, preparing, publicising, recruiting and servicing the Trust’s main activities (courses, concerts and other events) as a key member of the Music Administration team.



Course Administration

  • Take course bookings by telephone, post, email and online
  • Deal with enquiries from course members, tutors and the general public
  • Liaise with Receptionists to prepare course welcome packs and timetables
  • Compile and issue tutor contracts for teaching activities
  • Ensure course repertoire is sourced, uploaded to the Trust’s website and circulated to participants, in liaison with tutors
  • Act as first point of contact at Reception on some weekends when courses are in residence
  • Liaise with the Head of Music and Lettings Administrator to ensure that sufficient accommodation and appropriate rehearsal rooms are booked for courses
  • Oversee course arrivals and departures, presenting welcome and farewell speeches on rotation


Concert Administration

  • Monitor concert ticket sales and work with the Marketing Administrator and Head of Music to expand audiences
  • Complete PRS returns and Cavatina Chamber Music Trust paperwork
  • Assist in the compilation and production of concert programmes, in liaison with artists and their agents 
  • Act as Concert Manager on rotation for evening performances, ensuring stewards are briefed and stage management and front-of-house requirements are delivered successfully


Marketing and Publicity

  • Contribute to recruitment strategies, working closely with the Marketing Administrator and Head of Music, monitor course recruitment and keep course tutors updated on recruitment levels
  • Assist the Marketing Administrator with publicity, producing engaging and persuasive copy for publication, not least our monthly newsletter The Buzz and regular news items for the website
  • Update social media networks, including Facebook, Twitter and Instagram
  • Produce monthly e-newsletters to circulate to the Concert Club mailing list and course recruitment lists
  • Assist the Head of Music and Marketing Administrator with the delivery of marketing strategies


Website and Database Management

  • Maintain and update the database of course members
  • Assist with the updating of the Trust’s website and the liaison with the webmasters on development
  • Ensure all booking spreadsheets and procedures are in place for new courses



  • Engage directly and maintain good relations with clients, tutors and other visitors
  • Undertake other administrative tasks as required by the Head of Music from time to time
  • This is a full time post and will require regular evening and weekend work



The successful candidate will need to demonstrate real evidence of ability to fill the role effectively and is likely to be a music graduate or have equivalent knowledge.  We are looking to appoint someone who can offer a balance of skills and attributes; the following criteria are all important.  

You will have:

  • Passion for music in its widest sense, with a thorough grounding of musical knowledge in repertoire and instruments from the Renaissance to the present day, as well as enthusiasm for a range of music genres
  • Strong organisational skills with the ability to manage a varied and busy workload, prioritising where necessary
  • The ability to create persuasive marketing copy
  • A keen interest in people, a good sense of humour, the confidence to interact with others from a range of backgrounds and ages and the willingness to work successfully as part of a team
  • Excellent written and verbal communication skills, with a high level of attention to detail
  • Strong IT awareness and computer skills, particularly with Microsoft Office applications, experience with social networking and the ability to adapt to new software
  • Flexibility to work during evenings and at weekends when necessary (time off in lieu is given to compensate)
  • Most importantly, a real passion for the unique work of Benslow Music, be eager to further our cause, acting as an Ambassador on occasions, and to play a full part in our ongoing development


You are likely also to have:

  • Experience of running and publicising concerts and/or other musical events
  • Experience in website management and IT systems
  • Experience of updating social media, including Facebook, Twitter and Instagram



Please send applications to Dr Christopher Roberts, Head of Music, Benslow Music, Benslow Lane, Hitchin, Herts SG4 9RB (christopher@benslowmusic.org – telephone: 01462 459446), who is happy to answer any queries. Candidates should include a full CV, the names and contact details of at least two referees and a covering letter.

Closing Date: Wednesday 16 January 2019, 5pm

Interviews: Tuesday 22 January 2019