Purpose and Objectives for Keeping Data

We collect data as a legitimate interest in order to aid us in providing best possible service to our clients, suppliers and contractors, in order:

TO establish contact, keep in touch with and maintain lists of Benslow Music Trust (BMT) members, course participants, tutors, performers, audiences, donors, and music lovers everywhere so far as this is fair and reasonable; to alert them of courses, concerts, events at BMT and to promote events elsewhere; to claim Gift Aid on donations where possible; to keep this information up to date

TO identify clients’ instrument/voice, standard, dietary requirements and other particular needs

TO retain such contact information as is necessary on staff members, suppliers and contractors

TO advise individuals at regular intervals that they may update and/or seek removal from such lists

WE will never share your information with other organisations without your express permission

Further Information

What information is collected?

Individuals’ contact details (name/address/phone/ email); detail of instrument/voice and standard; detail of bookings made including courses and concerts applied for and attended, payments made and due; Membership (and subscriptions); Gift Aid agreements; dietary requirements

Who collects it?

Staff members (data processors) on behalf of BMT (data controller)

How is it collected, and how stored?

From Members and those applying to attend courses and events; stored electronically on BMT database, server, Cloud (suitably encrypted), also on hard copy correspondence (stored securely)

Why collected, and how used?

To enable, and to provide clients with, efficient administration and communication of courses, concerts, meetings, events; to compile statistics as required; retained until removal requested

Who will information be shared with?

No one externally, except name/instrument/standard to contracted tutors to assist in course delivery, also names/addresses to printers to facilitate distribution of brochures only (retained for a strictly limited period), or as may be required by government, law enforcement agencies and tax authorities. We also use the marketing platform Mailchimp to store your email address to undertake our marketing activities 

What will be the effect of this on the individual concerned?  

The opportunity to remain in contact with BMT, to communicate and to receive up-to-date information about our activities   

Is the intended use likely to cause individuals to object or complain?

No. Individuals have the right to view, update and to request removal of information at any time by contacting info@benslowmusic.org

What is a cookie?

When you visit any web site, the server (where the web site lives) asks your browser if you will accept one or more small text files known as cookies.  The text in the file helps the server keep track of what requests come from what user.  

Why do we use cookies?

We use cookies to keep track of visitor numbers and patterns of visitor activity on our site.  We also use cookies as a means of differentiating between real human users and "spam-bots" - automated programmes which harvest potential email addresses to which their administrators can then send spam emails.  Our web site requires that a session cookie is set before accepting any input from our users.  

Does this affect my privacy?

We do not attach any identifying or personal information to the cookie, and we do not allow any third parties to access the cookies.

What if I do not want to accept cookies?

The best way to refuse cookies is to instruct your browser (via its settings) to refuse them.  As the procedure for doing this varies for each browser (and often for each version of each browser) we are unable to provide instructions to our visitors.

The cookies we use

We use three sets of cookies: a session cookie, Google Analytics cookies, and Google Maps cookies.  

Session Cookies

The session cookie allows our server to keep track of page requests and of the number of visitors currently accessing the site.  This helps our server to allocate appropriate resources to the site.

Google Analytics Cookies

The Google Analytics cookies provide us with data about visitor usage patterns on our site.  The visitor remains anonymous.  For more information about these cookies, please click on the link on the right.

Google Maps Cookies

The Google Maps on our site set cookies known as NID, SNID, and PREF.  These cookies allow Google Maps to remember which browser you are using and what preferences you have set when you view maps.

Facebook Pixel

We use the “visitor action pixels” from Facebook on our website. This allows user behaviour to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes.

Updated December 2019